Privacy Policy

Effective Date: January 1, 2026

Capital City Cleaners ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for services.


1. Information We Collect

We collect information you provide directly to us, including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Service requests and messages submitted through our quote form


We do not collect payment information through our website. Payments are handled separately and securely.


2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and inquiries

  • Schedule and perform services

  • Communicate with you about your appointments

  • Send occasional updates or promotions (you may opt out at any time)

  • Improve our website and services


3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business (e.g., scheduling software), under strict confidentiality agreements

  • If required by law or to protect our legal rights


4. Cookies and Tracking

Our website may use cookies and basic analytics tools (such as Google Analytics) to understand how visitors use our site. This data is anonymous and used only to improve our website. You can disable cookies in your browser settings at any time.


5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.


6. Your Choices

You may contact us at any time to:

  • Request access to the personal information we hold about you

  • Ask us to update or correct your information

  • Request that we delete your information

  • Opt out of promotional communications


7. Third-Party Links

Our website may contain links to third-party sites (such as our social media pages). We are not responsible for the privacy practices of those sites.


8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Capital City Cleaners

Tallahassee, FL

Phone/Text: (850) XXX-XXXX

Email: info@capitalcitycleaners.com